BTC Wallet Fails to Sync (504 Error)
complete
Sarah T. - CoinTracker
Bug Report: BTC Wallet Fails to Sync (504 Error)
What is the issue?
When attempting to add a Bitcoin wallet using an xPub/yPub/zPub key, users may encounter an error:
"Response not successful: Received status code 504."
This prevents the wallet from syncing.
Who is affected?
Users adding Bitcoin wallets via xPub/yPub/zPub keys.
What is the workaround?
If syncing via xPub/zPub fails, users can manually import their BTC transactions using a CoinTracker-compatible CSV.
Instructions are available in our
support article: How to Convert Your Transaction History into CoinTracker-Compatible CSV Format
.Please upvote this post if you are experiencing this issue so we can prioritize investigation.
Keywords: Bitcoin, xPub sync, 504 error, BTC wallet not syncing, manual CSV import
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Sarah T. - CoinTracker
complete
This issue has been resolved.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
This post was marked as
planned