Bugs

Bug Report: Inconsistent and Missing Edit Category Options on Mobile vs Web What is the issue? Users are experiencing inconsistencies and limitations when editing transaction categories across mobile and web platforms: The list of category options available when editing a transaction is different between mobile and web. For example, mobile may show ambiguous “Unknown” entries, while web displays categories like “Deposit” or “Margin Settle” – but these cannot be selected when editing. In some cases, the “Edit Category” option is missing entirely on the mobile app for transaction types where users expect it to be available (e.g., Trade transactions), even though the same transactions are editable on the web. Who is affected? Users who use both mobile and web platforms to manage their transactions and expect consistent editing capabilities. What is the workaround? There is no reliable workaround. Users may switch platforms or delete and recreate transactions to apply the correct category. Keywords: edit category missing, transaction category edit, mobile web inconsistency, platform parity, trade transaction edit

Users may experience: Seeing assets that haven't been sold yet on the Realized Returns page, which might make it seem like you've made gains that aren't actually cashed in. Note: This issue is not impacting capital gains calculations. Expected behavior: Only assets that you've actually sold should appear on the Realized returns tab of the Performance page. The system should include the cost of converting cryptocurrencies in your gain calculations to reflect true profits or losses. As a user, what should I do? No action is needed at this time. This is only impacting performance numbers and not representing the actual return which you can confirm by reviewing the gains associated with the particular asset. You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Realized Returns, Asset Disposal, Cost Basis, Crypto-to-Crypto Trades, Financial Reporting, Tax Planning

Bug Report: Fee Currency Selection Defaults to Crypto with Matching Symbol What is the issue? When editing the fee amount in a transaction and selecting a fiat currency (e.g., Swiss Franc CHF), the interface defaults back to the cryptocurrency with the same symbol (CHF). Who is affected? Users who attempt to set transaction fees in fiat currencies that share the same symbol with cryptocurrencies. What is the workaround? There is not currently a direct workaround for this issue. Keywords: Fee currency, Fiat defaulting, Crypto symbol conflict, Transaction fees, Currency selection issue

What is the issue? When syncing Gemini accounts via API, ETH private staking transactions, as found in the Gemini transactions CSV, are not being imported. This results in balance differences flagged for Gemini ETH wallets. Who is affected? Users who stake ETH on Gemini and rely on API sync for transaction tracking. What is the workaround? Users can manually add the missing ETH private staking transactions, or wait for a fix from the team. Keywords: Gemini API, ETH staking, missing transactions, staking rewards, Gemini sync issue, private staking

Bug Report: Incorrect Pricing for ETHM Token What is the issue? The ETHM token (contract: 0xFD957F21bd95E723645C07C48a2d8ACB8Ffb3794 ) is being priced incorrectly, resulting in massive gains being displayed. This leads to significant over-reporting of the portfolio value. Who is affected? Users who interacted with ETHM on the Ethereum chain, are potentially affected. What is the workaround? Users should manually adjust the cost basis of the transaction from the ... menu and selecting Edit cost basis . Keywords: ETHM token, incorrect token price, overvalued portfolio

Users may experience: Some Binance accounts are failing to sync to CoinTracker No error message is displayed. Expected behavior: Binance accounts should sync seamlessly, with all transactions and balances updated correctly. As a user, what should I do? If Binance fails to sync, users can try uploading their history using their CSV according to our import instructions. Users can also upload their CSV as a generic CoinTracker CSV. You can do so by following the instructions in our support article: How to Convert your Transaction History to a CoinTracker CSV . Additional Information Please upvote this post to indicate that you are experiencing this behavior. We have information on bug reports and what the status means in our help center . For further assistance or inquiries regarding this bug you can contact the support team . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Binance, sync issue, Binance not syncing

Users may experience: Inaccurate net deposit calculations due to reinvested fiat being included as new deposits. Misleading representation of investment growth, as the inclusion of reinvested fiat in net deposits may inflate the perceived investment inputs. Note: This issue impacts users who reinvest fiat other than USD Expected behavior: Net deposits should accurately reflect only the actual cash inflow into the account, excluding any reinvested funds. The platform should provide a clear and accurate representation of a user's investment growth, excluding reinvested amounts from being counted as new deposits. As a user, what should I do? If you are affected by this issue, it is recommended to keep a separate record of your reinvestments until the problem is resolved. This will help ensure that your personal financial tracking and any necessary reports remain accurate. How can users provide feedback? You can upvote this forum post if you are experiencing similar issues. The status of the post will be updated to Complete once a solution has been implemented and rolled out to all users. Those who have upvoted will be notified of the update. Your feedback is crucial in helping us identify and prioritize fixes for such issues. I need additional assistance, who can I contact? For any further questions or concerns, please reach out to our support team directly . We appreciate your patience and cooperation as we work towards improving your experience with CoinTracker. Keywords: Reinvested fiat, Net Deposits

Users may experience: Net deposits appears to not be tracking fiat deposits accurately. Users may not see net deposits reflect fiat values and balances correctly on their portfolio. Exchanges report fiat transaction history differently which may causes incomplete incomplete fiat tracking. Expected behavior: CoinTracker does not support fiat balances, add an upvote here: Improve fiat (USD) balance tracking on wallets and portfolio to stay up to date on any changes. As a user, what should I do? Users can manually add or import fiat transaction history to existing exchanges to account for any missing transactions. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: net deposits, fiat, performance

When Kraken provides staking rewards, Cointracker currently considers 100% of the reward as 'staking income' and then considers the 20% fee paid to Kraken as a token sale that gets subject to capital gains. UK tax guidance, however, is clear that staking income should exclude any associated costs. https://www.gov.uk/hmrc-internal-manuals/cryptoassets-manual/crypto21200 "If the activity does not amount to a trade, the pound sterling value (at the time of receipt) of any tokens awarded will be taxable as income (miscellaneous income) with any appropriate expenses reducing the amount chargeable." Thus, the correct treatment should have been to consider 80% of the reward amount as 'staking income' and for the remaining amount to not be considered as a receipt at all (thus no need for any capital gains eligible transaction for the fee). As it currently stands, the 'staking income' calculated by Cointracker for UK customers is overstating the true figure and without any manual correction would result in a higher tax liability for customers.

Users may experience: Users notice that there are several transactions missing upon initial import and during subsequent syncs that leave my balances incorrect and valuations inaccurate. It is not well understood what types of transactions or what features from Bitfinex, CoinTracker supports. Expected behavior: As a user who trades and manages my token portfolio on Bitfinex I expect CoinTracker to import all of my transaction history. As a user, what should I do? If you are missing certain types of transactions we would love to understand where we can improve our integration, please submit a new post here outlining the transaction type that is missing within CoinTracker from your Bitfinex exchange. Once you have created a new submission as instructed above, you can begin to reconcile your transaction history. Currently, users will need to manually add or edit any incorrect or missing transactions. Alternatively, if you are a user that is missing a lot of transactions we recommend that you transition your Bitfinex exchange to a CSV import instead of the our API integration. Users can format their Bitfinex transaction history CSV per this guide and import the CSV into CoinTracker as next step while we improve this integration. We recommend users stay vigilant when importing their Bitfinex exchange into CoinTracker. We recommend reviewing your transactions regularly for accuracy, users can manually create transactions should they be missing from your wallet. How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Bitfinex, missing transactions, balance differences, calculated balance