ETHW transactions appearing as ETH on Kraken
complete
Sarah T. - CoinTracker
Users may experience:
- ETHW transactions from Kraken are being incorrectly recorded as ETH transactions in CoinTracker, leading to discrepancies in the ETH balance.
Expected behavior:
- User's ETHW transactions on Kraken should sync correctly to CoinTracker, reflecting accurate ETHW sales and balances.
As a user, what should I do?
User's can edit their asset to correctly reflect ETHW following this guide.
How can users provide feedback?
You can 🔼 upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: ETHW, Kraken, transactions
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Sarah T. - CoinTracker
complete
ETHW should no longer appear as ETH on fresh import. If you have made manual edits to reflect the ETHW you can delete those manual edits and use the re-import feature to pull in the transactions as ETHW. Alternatively, you can remove and re-add Kraken. Note: this will remove all manual edits on Kraken.
How to Use the Re-import Feature
You can find detailed instructions and more information on the Re-import feature
here
. Here's a quick guide to get you started:- Navigate to the Wallets page and find Kraken.
- Click on the three dots ...next toKrakento see more options.
- Select the option to Re-import.
If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
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Sarah T. - CoinTracker
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