Negative Balance Due to Incorrect Fee Deduction
in progress
Sarah T. - CoinTracker
Users may experience:
- Users will see an erroneous negative balance in the outgoing wallet during a transfer where both the outgoing and incoming wallets have associated fees. The outgoing wallet is reflecting both the outgoing and incoming fees, creating an insufficient balance.
Expected behavior:
- Only the outgoing fee should be deducted from the outgoing wallet, and the incoming fee should be deducted from the incoming wallet.
As a user, what should I do?
- There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this.
Additional Information
Please upvote this post to indicate that you are experiencing this behavior.
We have information on
bug reports
and what the status means in our help center
. For further assistance or inquiries regarding this bug you can contact the support team
.Keywords: transfer fee, insufficient balance, negative balance
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Sarah T. - CoinTracker
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