Repeated prompts to re-authenticate for Coinbase exchange (April 2024)
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Emma - CoinTracker
Users may experience:
- Continuous prompts to re-authenticate their Coinbase account
- Prompts are being received more frequently than what is expected, often on a daily or weekly basis.
Expected behavior:
- Coinbase should successfully authenticate and remain synced to CoinTracker.
As a user, what should I do?
- Users can follow the instructions prompted to re-authenticate their Coinbase exchange to re-establish the connection as needed until the issue is resolved.
- Alternatively, users can add their Coinbase transactions via CSV as a custom file here until the issue has been corrected.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Coinbase, re-authentication, re-authenticate, Coinbase exchange, reauth, error
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Anthony Ramirez
complete
This issue has been resolved. You should no longer see a prompt to continuously need to re-authenticate your Coinbase account.
If you still see this prompt after successfully authenticating your Coinbase account, please reach out to Support for further assistance. Thank you.
Anthony Ramirez
complete
This issue has been resolved. You should no longer see a prompt to continuously need to re-authenticate your Coinbase account.
If you still see this prompt after successfully authenticating your Coinbase account, please reach out to Support for further assistance. Thank you.
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Still experiencing this issue.
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My Coinbase portfolio disappeared today on my mobile app. I can see the wallet but the portfolio tab is empty
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I indicate I’m experiencing this
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Well, in fact, I was intercepted by pirates who deleted or rather took my CVS file from Coinbase, Coinbase exchange, re-authentication and error from my cloud. I can't log in to my Coinbase account and Coinbase wallet. If you can help me access my accounts
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Emma - CoinTracker
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Emma - CoinTracker
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