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Emma - CoinTracker
Users may experience:
  • Continuous prompts to re-authenticate their Coinbase account
  • Prompts are being received more frequently than what is expected, often on a daily or weekly basis.
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Expected behavior:
  • Coinbase should successfully authenticate and remain synced to CoinTracker.
As a user, what should I do?
  • Users can follow the instructions prompted to re-authenticate their Coinbase exchange to re-establish the connection as needed until the issue is resolved.
  • Alternatively, users can add their Coinbase transactions via CSV as a custom file here until the issue has been corrected.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Coinbase, re-authentication, re-authenticate, Coinbase exchange, reauth, error
April 25, 2024