RNDR to RENDER Convert in coinbase | Bugs

RNDR to RENDER Convert in coinbase

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Users may experience:

After converting RNDR (ERC20) to RENDER (Solana) via Coinbase, CoinTracker displays incorrect information. In the RNDR wallet, tokens are listed as RENDER, and in the new Solana wallet, tokens are also labeled as RENDER, but no transactions are shown in the Solana wallet.

Expected behavior:

A trade from RNDR to RENDER should be visible, and the Solana wallet should display the correct transactions.

As a user, what should I do?

There currently is not a workaround for this bug, and it will need a fix from the team. We appreciate your patience while we work to resolve this.
You can attempt to update the connection by:

Go to your Coinbase wallet on CoinTracker.
Click on the "..." menu and select "Update Coinbase account" to refresh your transactions.

Additional Information

Please upvote this post to indicate that you are experiencing this behavior.

We have information on

and what the status means in our

. For further assistance or inquiries regarding this bug you can

Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!

Keywords: RNDR, RENDER, Solana, ERC20, Coinbase

Sarah T. - CoinTracker

marked this post as

complete

If you are still experiencing this issue you can follow these steps:

Go to your Coinbase account on CoinTracker.
Click on the "..." menu and select "Update Coinbase account" to refresh your account connections.

Please

if you are still noticing the reported behavior after taking the above steps.

Sarah T. - CoinTracker

marked this post as

being verified

Thank you for reaching out to CoinTracker support. If you're still experiencing issues with RNDR <-> RENDER transactions, please follow these steps:

Go to your Coinbase account on CoinTracker.
Click on the "..." menu and select "Update Coinbase account" to refresh your account connections.

If the issue persists, please ensure debug mode is enabled on your account and reply to this message so I can investigate further.