Settings Page Is missing the option to change the account email
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Anthony
The "Change" button is missing or disabled for the email setting. This means users cannot change their own email address.
This is intentional, because of recent upgrades to our authorization system. The email change feature will not be restored as a user-facing option.
If you need to change the email on your account, please vote for this issue. This will subscribe you to updates. When we are able to assist we will send out a notification with information on how to proceed so we can make this change on your behalf.
Thank you for your patience as we work to resolve this issue for you 🙏
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Sarah T. - CoinTracker
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Update:
Users who created an account with an email/password login can now change their account email from the Accounts tab of the Settings page.
Users who have a Social login (Google, Apple, etc.) associated with their CoinTracker account will not have the ability to change the account email at this time. You can subscribe to this feature request. Users who previously subscribed to this post that remain unable to change their address have been automatically subscribed to the feature request and no action is required at this time.
You can view our help article for more information on changing your account email.
Sarah T. - CoinTracker
complete
Update:
Users who created an account with an email/password login can now change their account email from the Accounts tab of the Settings page.
Users who have a Social login (Google, Apple, etc.) associated with their CoinTracker account will not have the ability to change the account email at this time. You can subscribe to this feature request. Users who previously subscribed to this post that remain unable to change their address have been automatically subscribed to the feature request and no action is required at this time.
You can view our help article for more information on changing your account email.
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CT-NqK4zYwQ
How do we vote for this?
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CT-5Oe8ox9X
This needs a fix ASAP, I am losing access to my domain and have manual transactions marked throughout the two years ive used cointracker. I am not willing to create a new account and just "do my best guess" at filling in my wallet transactions. This is unacceptable. I need to change my email address ASAP!!!!
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CT-5Oe8ox9X
Please please please fix this.... i have lost access to my domain as well and have manual transactions marked... this is absolutely not okay for a paid service espeically one that i relied on to file taxes properly..
Matt - CoinTracker
Merged in a post:
Change email address
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CT-RXP0M93X
I've been getting spam since CoinTracker was hacked and I can't even change my email address, so I have to delete my account and create a new one.
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CT-mQy9BDkQ
I am getting numerous & potentially dangerous fishing attempts pointed at my OLD email address attached to Coinbase, Coinbase Pro & CoinTracker. This has caused me to redo and rethink everything when it comes to spam, fishing, spearfishing etc. and email security in general, as well as email organization and monitoring. I have put in place security & tracking measures via Proton Mail. It works with Proton server and off-proton server domains via domain intercept technology which is not new by the way. I did this because of what they can do, as well as the elevation in email control that they offer. I have diligently relearned & changed everything. Because I still need to keep this old address active until old business is complete, where that address is concerned I am still at risk. I need complete control over my ability to communicate with Coinbase and CoinTracker. I vote for all initiatives that can approximate more complete user control over email addresses and contact information. I cannot redo everything every time there is a security breach. An of cause there is the rise and concern of limitless capabilities via AI. Please make this a top priority feature. Thank you for a great product and for all that you do!
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CT-JQA8nxjq
After a hack, my email address is exposed and for security reasons I would like to change my email address (as I had done in the past). I have so many manual changes to get things working that I'm hesitant to open a new account and reconnect my wallets. I would like to vote for this feature.
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CT-ZOVZe7eO
peace
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CT-1XJ85g1q
we need the ability to change our account email. why is this not treated as top priority feature to be implemented?
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CT-LXL5GdlO
This needs to be addressed as a priority, especially with the data breach. I am getting several phishing messages per day to my unique email address and have just dumped all cointracker emails to junk until this is sorted out. Even a temporary measure where a support request could be made to change the email address in the background would be sufficient.
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CT-RqvYx2GO
Please prioritize this issue - I'm getting several phishing emails a day to my cointracker-tagged email address and I'd like to change it ASAP.
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