Solana wallets failing to be added/synced to CoinTracker
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Emma - CoinTracker
What is the issue?
Users are unable to add some Solana wallets to CoinTracker. When attempting to add a wallet, the system displays an error message:
"We could not add your wallet as this address is invalid. Please follow the instructions below and try again."
Users may also see the wallet being stuck at 0% when attempting to add.
Who is affected?
Users trying to add a Solana wallet address to their account.
What is the workaround?
Currently there is no workaround to sync the wallets and we are working to fix this immediately.
Users can manually add their transactions via CSV if needed.
Keywords: Solana wallet error, invalid address, wallet connection issue, Solana sync bug
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Anthony Ramirez
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The issue has been resolved. You should be able to successfully add/sync your Solana wallet.
If you are still seeing errors or running into any issues, please reach out to Support.
Thank you.
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CT-mQyewrGQ
Anthony Ramirez still having the same issue
Sarah T. - CoinTracker
CT-mQyewrGQ: I see that you had reached out seperately - the address that you added is a stake account address. Please add your main address (or withdrawal authority) to CoinTracker.
Note:
We do not currently display balances of staked SOL, but you can vote for this feature here: Display assets staked in self-custody wallets.Anthony Ramirez
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I have been trying for over a week to add a new phantom wallet but Coin Tracker will not accept it.
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Is there anything that was changed for Solana? A couple of weeks ago I was able to add directly the staking account address and it showed beautifully both the MEV and staking rewards. Now I can only add wallet addresses, and it's very hard to distinguish the MEV rewards from the staking rewards. Is this a temporary issue or a definitive change?
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There must be a Solana token balance in the wallet so it can be recognized as vaild
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Unable to add phantom wallets still beyond my first 2.
Emma - CoinTracker
submitted