Staked Assets missing from synced Coinbase account
complete
Sarah T. - CoinTracker
Users may experience:
- Staked assets balance in Coinbase is not showing.
Expected behavior:
- Staked asset balance should be visible.
As a user, what should I do?
Until a fix is implemented - it is recommended that you re-authenticate via the Coinbase UI flow.
To do this:
- Select the ... next to Coinbase on the wallets page
- Select "Update Coinbase account."
- Follow the prompts.
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: Staked DOT, Coinbase, CoinTracker, Staking Income
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Anthony Ramirez
complete
We have resolved the issue and staked assets will show correctly.
Please make sure you have updated your Coinbase permissions via the banner. (see screenshot below)
If you have any additional questions or need further support, please contact us. Thank you.
Anthony Ramirez
complete
We have resolved the issue and staked assets will show correctly.
Please make sure you have updated your Coinbase permissions via the banner. (see screenshot below)
If you have any additional questions or need further support, please contact us. Thank you.
This post was marked as
being verified
Sarah T. - CoinTracker
in progress
We are continuing to work with Coinbase on a fix for this issue.
Until a fix is implemented - it is recommended that you re-authenticate via the Coinbase UI flow.
To do this:
- Select the ... next to Coinbase on the wallets page
- Select "Update Coinbase account."
- Follow the prompts.
This post was marked as
in progress
This post was marked as
planned
Sarah T. - CoinTracker
submitted
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