member badge
Sarah T. - CoinTracker
Users may experience:
  • As a user, I want to add my Optimism Address to my CoinTracker account. When attempting to add the address, I am met with long wait times for uploading which ends with a "Never updated" and "Failed to sync wallet" message
As a user, what should I do?
  • As a workaround, we recommend exporting your Optimism transactions as a CSV and importing them into CoinTracker using this guide.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: OP, Optimism, add wallet, never updated, failed sync
July 17, 2023