Sam - CoinTracker
Users may experience:
  • As a user, when I import a wallet into CoinTracker, transactions will display tokens in the entries of those transactions. There are occasions where I see a token in a transaction that appears as supported, displays a log, but when I edit or create a transaction and search for that synced token I am unable to select it.
As a user, what should I do?
  • Users should create a custom currency and manually update all transactions for that synced token so that I can edit and create transactions related to my activity with that token.
-In the example below, there is an imported transaction that displays a GVR token but when creating a new GVR token transaction it is not searchable in comparison to the GRV token which is.
  • As mentioned above, users can create a custom currency to represent tokens that behave this way and replace any and all transactions referencing these tokens.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: unsupported token, edit transactions, token, wrong coin
August 15, 2023