Unable to sync Crypto.com exchange via API
in progress
Sam - CoinTracker
Users may experience:
- Users report the ability to add their crypto.com exchange to CoinTracker but the exchange never syncs
- Users report their exchange stuck in a perpetual loading state
Expected behavior:
- CoinTracker normally supports the Crypto.com exchange via API integration.
As a user, what should I do?
- CoinTracker supports the Crypto.com exchange native CSV, users can follow the CSV import instructions here. If you have more than one file you can import your first file then user or new CSV import feature to add new CSVs to existing wallets, here is a guide.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: crypto.com exchange, crypto.com, integration, sync, failed sync, add wallet
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This post was marked as
in progress
Sarah T. - CoinTracker
complete
Users should now be able to successfully sync their Crypto.com exchange via API. Please attempt to add Crypto.com to your account again. The initial sync may take some time to complete.
If the reported behavior for this post still persists please
reach out to the CoinTracker support team directly
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This post was marked as
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