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Sam - CoinTracker
Users may experience:
Users with high transaction volume report their wallets fail to sync, common behavior includes:
  • Continuous loading bar for their added SOL wallet or $0.00 balance with no loading
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  • 'Failed to sync' error message with only a subset of transactions imported.
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Expected behavior:
  • Users with high transaction volume single wallets with over 10k transactions may experience degraded performance.
As a user, what should I do?
  • We recommend users add their wallets and leave them to sync over time, CoinTracker will incrementally sync transactions.
  • Our team is working to improve this experience, we will update this post once a an update is made. Thank you for your patience.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keyword: SOL, Solana, whale, transaction limit, wallet limit
March 25, 2024