XEN Crypto (XEN) has incorrect pricing on Polygon
complete
Anthony Ramirez
Users may experience:
- XEN Crypto (XEN) on Polygon Smart Chain is currently recognized but missing price history causing inflated or inaccurate unrealized gains.
As a user, what should I do?
- As a workaround until the price history is fully tracked, users can create a custom currency for the partially supported token and replace said token with the custom currency. All transactions with the partially supported token will need to be updated to the custom currency to ensure consistent token treatment.
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our support team directly.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: XEN, XEN Crypto, price history
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Sarah T. - CoinTracker
complete
The issue was the result of the spread in pricing across chains.
Pricing has been decoupled and will now default to our DEX pricing provider.
Re-import will correctly update the mapping for the XEN, mXEN, and bXEN assets.
Please note this means assets other than the native XEN will not appear on the wallets page or dashboard. Pricing will be reflected in transactions only until support is added to the wallet page.
Sarah T. - CoinTracker
complete
This issue has been resolved.
It was related to a spread in pricing from our pricing provider. We updated the mapping and now utilize an alternate provider for XEN, mXEN, and bXEN.
On fresh import of an impacted address, variants of XEN will no longer map to the main crypto.
Please
reach out to the CoinTracker support team directly
if you are still noticing the reported behavior.This post was marked as
being verified
Sarah T. - CoinTracker
complete
The issue was the result of the spread in pricing across chains.
Pricing has been decoupled and will now default to our DEX pricing provider.
Re-import will correctly update the mapping for the XEN, mXEN, and bXEN assets.
Please note this means assets other than the native XEN will not appear on the wallets page or dashboard. Pricing will be reflected in transactions only until support is added to the wallet page.
This post was marked as
being verified
This post was marked as
in progress
This post was marked as
confirmed
This post was marked as
in progress
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planned
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CT-7XRpdaAq
I have this problem
Sarah T. - CoinTracker
CT-7XRpdaAq: Thank you for reporting - we are looking into it.
Anthony Ramirez
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