Bugs

Users may experience: Some users will see the following error when adding their Cosmos wallet: We could not add your wallet as this address is invalid. Please follow the instructions below and try again or An error has occurred, please try again. Some users will be able to successfully add their Cosmos wallet but only sync partial transaction history missing their oldest transactions Users that previously successfully added their Cosmos wallets may no longer sync Expected behavior: Cosmos wallets should add successfully when added to add wallets page Syncs should occur daily was added to CoinTracker All supported transaction history should be imported into CoinTracker As a user, what should I do? If you are in a hurry we recommend exporting your COSMOS transactions as a CSV and importing them into CoinTracker using this guide. . We apologize for the inconvenience! How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keyword: Cosmos, ATOM, sync failure, sync, missing transactions

Users may experience: A balance discrepancy where funds transferred from the main wallet to a Coinbase Vault are not accurately reflected. Expected behavior: Coinbase Vault transactions should be reflected correctly in CoinTracker. Keywords: balance discrepancy, Coinbase Vault, main wallet transfer

Users may experience: Cash App CSV files failing to import correctly in CoinTracker. Expected behavior: Users expect to upload Cash App CSV files directly without errors. As a user, what should I do? Workaround: Convert the Cash App CSV file to the CoinTracker CSV format or wait for an official fix to be implemented. Additional Information Please upvote this post to indicate that you are experiencing this behavior. We have information on bug reports and what the status means in our help center . For further assistance or inquiries regarding this bug, you can contact the support team . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Cash App, CSV import, CoinTracker format

Users may experience: The LUNA balance not appearing on the CoinTracker dashboard after re-import, even though an existing balance is present. *Note: this is currently only seen on Kraken. Expected behavior: The user should see the LUNA balance correctly displayed on their dashboard after re-importing their wallet. As a user, what should I do? There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this. Keywords: LUNA balance, dashboard

Users may experience: Odd behavior with assets NFT on the user account. The transaction shows a value of the amount of the NFT without further details to identify the asset. Expected behavior: The transaction should display the metadata (image and name) consistently for all supported assets. As a user, what should I do? There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this. Additional Information Please upvote this post to indicate that you are experiencing this behavior. We have information on bug reports and what the status means in our help center . For further assistance or inquiries regarding this bug you can contact the support team . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: NFT, assets, transaction discrepancy