Cost basis recalculation fails to complete for some accounts. When it happens the customer's cost basis, gains and tax numbers stay stale.

Some accounts are showing this error:

"Something went wrong. We were not able to calculate your tax, portfolio, and performance values. Your balances and cost basis may not be up-to-date right now."

We're aware of it and working on a fix. Upvote if you're seeing this issue and we'll update this post when it's resolved.