Product Feedback

Please add full pricing and transaction-tracking support for XO Cash (XO) on the Solana network. XO Cash is a USD-backed stablecoin used by Exodus Pay. It is intended to maintain a value of 1 XO = $1 and appears as the cash balance within Exodus Pay and the associated Exodus wallet. CoinTracker currently imports my XO Cash activity but does not appear to recognize or price XO correctly. In particular: XO Cash transactions do not consistently receive a USD value. Acquisitions of XO using USD do not establish the correct USD cost basis. When XO is subsequently swapped for another asset, CoinTracker shows a missing or zero cost basis. This can make the swap appear to generate an incorrect taxable capital gain. Transfers of XO between Exodus Pay and the associated Exodus wallet should be treated as transfers of the same asset, not as separate acquisitions or disposals. Please add support to: Recognize the official XO Cash token on Solana as XO Cash rather than an unknown or unpriced token. Apply accurate current and historical USD pricing, generally $1 per XO because it is a USD-backed stablecoin. Record USD-funded XO purchases with a cost basis equal to the amount paid, including any applicable fees. Carry that cost basis forward when XO is transferred or exchanged for another asset. Correctly distinguish purchases, transfers, swaps, rewards, and payments involving XO. Recalculate affected portfolio balances, proceeds, cost basis, and taxable gains after support is added. Official product information is available at xocash.com and through the Exodus Pay support documentation. This is important for tax accuracy because missing XO pricing or cost basis can materially overstate gains when XO is exchanged for another cryptocurrency.

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Users may experience: Some users have reported an failed error message when importing their Coinbase CSV file to CoinTracker. This is due an updated format to Coinbase's CSV file. As a user, what should I do? Users can successfully import their Coinbase account by using the API integration. If you wish to continue with importing your CSV file, no further action needed. You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keyword: coinbase, coinbase CSV, failed to import, Coinbase API, CSV import, import, CSV file

Users Feature Request: CoinTracker does not currently have pricing for ALPHA tokens on the Bittensor blockchain. Balances associated with those tokens may be missing from the overall wallet balance. As a user, what can I do? You can upvote this feedback post to indicate you would like this feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience! Keywords: TAO, Bittensor, alpha tokens, missing transactions, balance differences, staking, blockchain

Users Feature Request: Users who create a CoinTracker account with an email/password combo can now change the account email here. However, users who have created their CoinTracker account using a Google, Coinbase, or Apple log in cannot change the account email. This is a feature request to allow them to do so. As a user, what can I do? As a temporary solution for users with Social logins who want to change their email, we recommend users create a new CoinTracker account with the desired email and re-add their wallets and exchanges to the new account. We can then transfer your plan to your new account You can upvote this feedback post to indicate you would like this feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience! Keyword: email change, social login, google, coinbase, apple, email

What is the issue? After migrating from Universal to Per-Wallet cost basis tracking, HIFO lot selection on certain ETH transfers/disposals may pull from lower-cost lots (e.g. 2022 purchases) instead of the expected higher-cost lots (e.g. 2024 purchases) in the same wallet. This appears to be caused by ETH lots being reassigned to wallet locations that don't match the underlying transfer history during migration. Who is affected? US users who have completed the Universal → Per-Wallet migration and hold ETH across multiple wallets/exchanges (e.g. Coinbase plus external wallets). Symptom: HIFO cost basis on a post-migration ETH disposal is lower than expected and 8949 gains/losses don't match the user's manual calculations. # What is the workaround? No reliable workaround at this time. The Accounting team is actively investigating. Please upvote this post to indicate you are experiencing this behavior. The post status will be updated once a fix is rolled out. Up-voters will be notified of the status change. Keywords: cost basis, HIFO, per-wallet migration, ETH, lot selection, 8949

Network: Robinhood Chain RPC: rpc.mainnet.chain.robinhood.com

Adding Cost Basis on the Portfolio page would greatly enhance user experience. It's a staple feature in investor/portfolio dashboards, providing essential visibility and insight into each position. For tax software, having cost basis details on a dashboard is crucial to avoid blind spots and ensure proper QA.

Users Feature Request: Improve the process for editing the cost basis of an outgoing asset in CoinTracker. Currently, users must navigate through several steps to locate and edit the incoming transaction that sets the cost basis. This process can be cumbersome and unintuitive. A direct method to access and modify the cost basis from the outgoing transaction's details would enhance user experience significantly. As a user, what can I do? To adjust the cost basis for an outgoing asset, follow these steps: Navigate to the Tax Center for the year of the outgoing transaction (for example, for 2023, go to 2023 Tax Center ). Download the Capital Gains CSV from the bottom right of the Tax Center. In the CSV, search for the outgoing transaction. The Received Date column shows the date of the transaction where the cost basis was set. Go to Transactions and filter by the Received Date. There, you can edit the cost basis of the token. You can 🔼 upvote this feedback post to indicate you would like a more streamlined feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience! Keywords: cost basis, capital gains, tax reporting, transaction editing

Users Feature Request: Implement a feature on the CoinTracker transactions page that clearly indicates whether a capital gain or loss is classified as short-term or long-term. Allow for filtering on gains. As a user, what can I do? You can 🔼 upvote this feedback post to indicate you would like this feature added! The post status will be changed to Complete should we pursue this feature. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your feedback and cooperation as we work to enhance your CoinTracker experience! Keyword: capital gains, short-term, long-term, transactions page