Eosio.rex resources count towards EOS wallet balance
closed
C
Combined Canidae
Users may experience:
- When syncing an EOS public address, the total wallet balance includes amounts 'staked by others'. These assets are not owned by the EOS wallet, leading to inaccuracies in the reported balance.
Expected behavior:
- Users expect that only the 'total EOS' held by the wallet should be tracked, excluding any amounts staked by others.
As a user, what should I do?
We have escalated this behavior to our engineering team and will update this post once a fix is deployed.
Users can unlink EOS and
manually add
their transactions or upload their transactions as a CSV
.How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: EOS, public address sync, staked by others, wallet balance accuracy
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Sarah T. - CoinTracker
This bug is still active as June 2024.
Sarah T. - CoinTracker
marked this post as
closed
Closing this post due to inactivity.
If you're still running into issues with EOS balances or “staked by others” amounts, feel free to reach out to our support team so we can re-evaluate and reopen the investigation if needed: https://support.cointracker.io/hc/en-us?ref=ctredirect
This post was marked as
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E
Easy Pony
It seems its now getting a Failed to Sync Status?
Sarah T. - CoinTracker
Merged in a post:
Eos
E
Easy Pony
Your app doesn't seem to work at all on EOS chain, it only gets the core EOS it doesn't get any of the other things on EOS and since EOS has transitioned to a new coin name you're not getting any of the residuals any of the staking or any of the nfts that are on that chain so effectively it is completely useless for Eos at this point in time you need to revisit what your product does for Eos chain as a whole, you also need to be able to track the residuals from Rex because right now it does absolutely nothing on EOS that is relevant or useful
Sarah T. - CoinTracker
marked this post as
confirmed
Sarah T. - CoinTracker
This bug is still active as June 2024.
Sarah R - CoinTracker
marked this post as
submitted