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Matthew S. - CoinTracker
What is the issue?
When uploading the ZIP file exported from Exodus, users may not see any of the associated wallets added to their account. Importing does not display any error message, but none of the wallets are being synced.
Who is affected?
Users attempting to add wallets via Exodus ZIP file.
What is the workaround?
Users can add their Exodus wallet addresses by using our blockchain integrations (Ethereum, Solana, BTC, etc.)
How can users provide feedback?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
Keywords: Exodus ZIP import, wallet sync issue, no error message, add wallet flow, missing wallets