Kraken 1099-DA PDF Import Fail
complete
Ryan
What is the issue?
Users attempting to upload their Kraken 1099-DA PDF are receiving an Import Failed error. The error states: "The uploaded PDF does not appear to be a valid 1099-DA document. No proceeds data could be extracted."
Who is affected?
Users attempting to upload a 1099-DA PDF for Kraken exchange in the Tax Guided Flow.
What is the workaround?
There is currently no workaround. Users will need to wait while we work on a fix. You can upvote this post to receive updates from us on this issue.
Keywords: kraken, 1099-da, pdf import, parsing error
Log In
Support Ops Tools
marked this post as
complete
This issue has now been resolved.
Please re-import the Kraken 1099-DA PDF.
If you are still experiencing issues with importing the 1099-DA PDF, please reach out to us directly and we can review your specific case further:
Support Ops Tools
marked this post as
acknowledged