Polygon PoS Bridge POL deposits not detected
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Sarah T. - CoinTracker
Bug Report: Polygon PoS Bridge POL deposits not detected
What is the issue?
When native POL is bridged from Ethereum to Polygon via the Polygon PoS Bridge, no receive transaction is created in the user's Polygon wallet in CoinTracker. The bridged POL does not appear in regular transactions, internal transactions, or ERC-20 token transfers on the Polygon chain, and CoinTracker does not ingest these deposits from any alternative source.
Who is affected?
Users who have bridged native POL or MATIC from Ethereum to Polygon using the Polygon PoS Bridge and have a Polygon wallet tracked in CoinTracker.
What is the workaround?
Users must manually add receive transactions to their Polygon wallet, using the date and amount of the corresponding outgoing transaction on their Ethereum wallet as reference.
Keywords: polygon, bridge, receive, cost basis, matic
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Sarah T. - CoinTracker
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Thank you for your patience as we worked on resolving this issue. The reported behavior has now been addressed. To ensure everything is updated, please re-import your data into CoinTracker using the Re-import feature.
If you continue to notice any issues, we recommend
contacting our support team directly
for further assistance. Additionally, please make sure view access
is enabled in your account settings, which helps us troubleshoot effectively.We truly appreciate your patience and cooperation!
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Sarah T. - CoinTracker
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