Signups for CoinTracker through Coinbase Tax Center leads to access denied page
complete
M
Michael B
What is the issue?
Users signing up for CoinTracker through Coinbase Tax Center report reaching an
Access denied
page on CoinTracker when they log in. Who is affected?
Some users who recently signed up through the Coinbase Tax Center flow
What is the workaround?
No workaround available. Please upvote this feedback item if you are experiencing this issue.
Keywords: coinbase tax center, access denied, ghost user, account linking, signup
Log In
Support Ops Tools
marked this post as
complete
This issue has been resolved.
Please refresh the CoinTracker.io website to log in.
If you still see this Access Denied message, please contact support and we will look into your specific account.
P
Peaceful Spoonbill
Hiii! To clarify, the issue that I am experiencing is not leading me to an access denied page. It is looping me back to the homepage.
I realized I was being denied when I saw the url and stated “access denied”that I copied into one of the first support emails I sent.
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Sarah T. - CoinTracker
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