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Matthew S. - CoinTracker
Users may experience:
  • Some SUI wallets are failing to sync to CoinTracker. Users will experience the red 'Failed to sync wallet' error message.
Expected behavior:
  • SUI wallets should successfully sync and pull in all transactions to CoinTracker.
As a user, what should I do?
You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to
Complete
once a fix is rolled out to all users. Up-voters will be notified of the status change.
I need additional assistance, who can I contact?
For further assistance, please contact our
support team directly
.
Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience!
Keywords: SUI wallet, sync issue, no transactions, sync failure, failed to sync