Bugs

What is the issue? Kraken users who enable "Auto-Earn" may see "review suggested" for the assets they sell or trade. This is due to the assets being moved to the Rewards Wallet (.F Wallet) when auto-earn is enabled, but being sold from the Spot Wallet. As a user, what can I do? You can upvote this post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. As a workaround, users can edit the transaction to have the sold asset come from the Rewards Wallet (.F Wallet). I need additional assistance, who can I contact? For further assistance, please contact our support team . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Kraken Earn, review suggested, balance discrepancy, Kraken sync issue, Earn

What is the issue? Some Solana transactions that interact with DeFi protocols like Kamino Finance are categorized in a transaction labeled as "Multiple". In the "multiple" transactions are a group of individual transactions such as trades, add/remove liquidity, staking, etc. However, the order of operations may be miscalculated resulting in a negative balance. Example: "Multiple" transaction that contains a borrow and lending deposit may have the asset show the lending deposit first before the borrow. As a user, what should I do? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. Is there a workaround? As a workaround, users can ignore the "multiple" transactions that are affected by this issue and instead recreate the individual transactions manually. For the outflow (send) transaction, users can create it a second after the inflow (receive) transaction to ensure the order of operations is correct. Example: -"Multiple" transaction containing a borrow and lending deposit. -Recreate the Borrow (inflow) transaction first with the same date and time as the original "multiple transaction. -Recreate the Lending Deposit (outflow) transaction with the same date but the time being a second after the Borrow transaction. Note that when the team addresses the issue, these manual edits could result in duplicate transactions. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Solana DeFi, review suggested error, transaction classification, swap issue, liquidity pool, borrow, lending

Users may experience: When attempting to upload a transaction history to CoinTracker from the Binance File Import page , the upload fails. User will see the following error: Incomplete transaction data. Required fields (fee, buy, sell) are missing or not properly formatted. Expected behavior: Users should be able to successfully upload transaction histories via the native CSV formats from Binance via the File Import page. Note: Some transaction Operations are not supported and may be ignored upon import. Add an upvote to this feature request: Support the native CSV format when importing Binance exchange for future updates. As a user, what should I do? Users can continue to upload their Binance files by converting the files to our CoinTracker CSV format . How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: upload failure, Binance, CSV, file import

Users may experience: Only the send portion of the transfer is picked up and not the receive Wallet balance differences pertaining to the asset sent to the other portfolio Note: This is only for transfers between portfolios within the standard Coinbase platform (including Advanced) Expected behavior: Transfers between portfolios should appear as an transfer between internal Coinbase wallets on CoinTracker. As a user, what should I do? There currently is not a workaround for this bug and it will need a fix from the team. We appreciate your patience while we work to resolve this! Additional Information Please upvote this post to indicate that you are experiencing this behavior. We have information on bug reports and what the status means in our help center . For further assistance or inquiries regarding this bug you can contact the support team . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Coinbase, Coinbase Advanced, Transfer, Portfolio

Bug Report: eToro Transaction Report Upload Fails What is the issue? Users attempting to upload their eToro transaction reports encounter an error: "Failed to find all required column headers in eToro transaction report column headers." Who is affected? Any users trying to upload their eToro transaction reports. What is the workaround? Users can manually convert their eToro .xlsx report to a CoinTracker-compatible CSV before uploading: Follow the instructions in this guide to convert your file. Upload the newly formatted CSV file to CoinTracker. Keywords: eToro upload error, transaction report, column headers issue, CoinTracker CSV conversion

Users may experience: Some wallets added through the Exodus integration are failing to pull either balances, transactions, or both. This is most commonly seen with Cardano Wallets with a known balance sync but with zero transactions The wallet does not sync at all. Note : Not all wallets on Exodus are supported by CoinTracker it is expected that these wallets not add to CoinTracker regardless if the wallet has a balance on Exodus. Expected behavior: It is expected that all supported blockchain addresses pull a complete transaction history into CoinTracker. As a user, what should I do? For a small number of missing transactions , users can manually input them into CoinTracker by following our guide: How to Manually Add a Transaction If the blockchain address is supported , consider removing the Exodus integration and directly adding the blockchain address instead. Here’s how: How to add wallets and exchanges to CoinTracker . For unsupported chains , users can import the transactions using a CSV file. Detailed instructions are available here: Importing Transaction Histories to CoinTracker Using CSVs . How can users provide feedback? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. I need additional assistance, who can I contact? For further assistance, please contact our support team directly . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Exodus, wallets, balances, sync

What is the issue? Solana rent fees (refundable), are causing discrepancies in DeFi transaction tracking such as Liquidity Pools, Minting, etc. The fees are being included in the wrong fields, such as in the Add Liquidity field. (see screenshot below) As a user, what should I do? You can upvote this forum post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. Is there a workaround? As a workaround, users can manually recreate the DeFi transaction, but include the refundable (rent) fees as part of the Send portion instead of the Add Liqudity, Staking, etc. After the transaction is recreated, they can ignore the original transaction to avoid duplicates. Keep in mind that when the team addresses the issue, these manual edits could result in duplicate transactions. I need additional assistance, who can I contact? For further assistance, please contact our support team directly. Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Solana rent fees, DeFi transactions, refundable fees, Solana transaction errors

What is the issue? The Robinhood API sync completes without error, but returns 0 balance and 0 transactions, even though the account has activity. What is the workaround? Users can manually import their Robinhood transaction history using a CSV. Instructions are available in the Help Center . Keywords: Robinhood API, zero balance, missing transactions, sync issue

Bug Report: SPAM Asset "MAGA" Inflating User Portfolios What is the issue? Users are reporting that a SPAM asset, "MAGA," is inflating their portfolio balances. Although the asset is flagged as SPAM by our provider, it is not appearing as SPAM in CoinTracker, and users are unable to mark it as SPAM. Who is affected? Users who were airdropped the SPAM asset MAGA in their portfolios on Base Chain . What is the workaround? Currently, there is no user-side fix. Users cannot manually exclude or mark the asset as SPAM. Engineering intervention is required to ensure SPAM flagging works correctly and to backfill data due to a known outage. Keywords: SPAM asset, inflated portfolio, MAGA token

What is the issue? Auto-Earn USDG transactions are incorrectly categorized as "Send" transactions when the Kraken USDG rewards setting is enabled. As a user, what can I do? You can upvote this post to indicate you are experiencing this behavior. The post status will be changed to Complete once a fix is rolled out to all users. Up-voters will be notified of the status change. As a workaround, users can mark the "Send" transactions as "Stake". I need additional assistance, who can I contact? For further assistance, please contact our support team . Thank you for your understanding and cooperation as we work to enhance your CoinTracker experience! Keywords: Kraken Earn, usdg transactions, incorrect Send categorization, balance discrepancy, Kraken sync issue, Earn